RoamlyDelete your account and data
You can have your Roamly account and everything in it permanently deleted. You do not need the app installed to make the request, and you do not have to give a reason.
Deletion is permanent. Your photos, pins, trips and country statistics cannot be recovered once the request is processed. If you want to keep your pictures, save them from the app first — the originals stay in your phone's own photo library either way.
How to request deletion
- Email us from the address on your account. Send a message to devisfuture00@gmail.com with the subject “Delete my Roamly account”. Sending it from the account's own email address is how we confirm the request is really yours.
- Tell us which account. Include the email address and display name on the account. Nothing else is needed.
- Confirm. We reply within 3 working days asking you to confirm. This one extra step exists so that nobody can delete your travel history by guessing your address.
- We delete it. Once you confirm, your account and content are removed. You will get a final email when it's done.
What gets deleted
Everything that identifies you or belongs to you:
- Your account and sign-in credentials
- Your email address, display name and profile picture
- Every photo you have uploaded, public and private, including the stored thumbnails
- Every post, along with its caption, coordinates, place name and geotag
- Your trips, your visited-country list and your statistics
- Your likes, your comments and your activity history
What may be kept, and for how long
| Data | Kept for | Why |
|---|---|---|
| Your account and all content listed above | Removed from the app immediately; purged from storage within 30 days | — |
| Copies inside routine encrypted backups | Up to 90 days | Backups rotate on a fixed schedule and are overwritten; they are never used to restore a deleted account |
| Records of a legal, safety or abuse report involving your account | Only as long as the law requires | Legal obligation |
| Anonymised counts that cannot be traced back to you | Indefinitely | No longer personal data |
If you just want to remove some of it
You don't have to delete everything to clean things up:
- Delete a single post — open it in the app and choose delete. The photo and its pin go with it.
- Hide a post instead — switch it from public to private, and only you will see it.
- Stop location being collected — revoke the location permission in Android Settings → Apps → Roamly → Permissions. You can keep posting and pick places by hand.
- Sign out — leaves your account intact and clears the app from this device.
Questions
If a deletion request hasn't been answered, or you want a copy of your data before deleting it, email devisfuture00@gmail.com. Our full Privacy Policy explains what is collected in the first place.